At TheEduEdge, we are committed to providing high-quality educational services that empower learners and professionals to achieve their goals. Your satisfaction is important to us, and we strive to ensure a transparent and fair refund policy for all our users.

1. Refund Eligibility

Refunds may be issued under the following conditions:

• The user has enrolled in a course or service but requests a refund within 7 days of purchase and has not accessed more than 10% of the course content.

• There is a technical error or duplication in billing/payment.

• The course purchased is not delivered as described or is unavailable due to unforeseen circumstances from our end.

2. Non-Refundable Scenarios

Refunds will not be provided under the following circumstances:

• If more than 7 days have passed since the purchase.

• If the user has completed a substantial portion (more than 10%) of the course.

• If dissatisfaction is based on preferences, such as teaching style or course difficulty, unless otherwise agreed upon.

• For downloadable materials, ebooks, or any one-time access services.

• In case of promotional discounts or bundle packages, partial refunds will not be applicable.

3. How to Request a Refund

To request a refund, please contact us at [support@theeduedge.com] with the following details:

• Full name and registered email address

• Order/transaction ID

• Name of the course/service

• Reason for refund request

Our support team will review your request and respond within 5–7 business days.

4. Mode of Refund

Approved refunds will be processed to the original method of payment. Please allow 7–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

5. Changes to This Policy

TheEduEdge reserves the right to amend this Refund Policy at any time without prior notice. Users are encouraged to review this page periodically to stay informed of any updates.